Terms and Conditions                                                                 

        V20250727

 

 

1. Definitions

1.1 Company: We, Us, Sydney Lens Rental Pty Ltd (SLR, in abbreviation)

1.2 Renter: You, customer of SLR.

 

2. Period Definitions

2.1 Day: A period of 24 hours, beginning when the equipment is picked up from SLR, terminating at the same time the following day.

2.2 Weekend: The period from Friday 6 pm to 12 pm on the following Monday morning.

2.3 Week: Seven days.

 

3. General Conditions

3.1 The acceptance of equipment implies total acceptance of these terms and conditions, which cannot be changed, in part or whole.

3.2 These terms and conditions will be applied to future hires from SLR.

3.3 Changes may be made without further notice. It is the renter's responsibility to check updated terms and conditions.

3.4 Eligible customers must be over 18 years old, and new customers must present an ID Card/Driver's Licence/Age Proof Card and allow their details to be recorded.

3.5 SLR has the sole discretion on deciding to whom the gears are rented.

3.6 SLR will not accept any orders with an aggregated value of less than 50 Australian Dollars unless the renters agree to pay the minimum amount of $50.00.

 

4. Collection and Return

4.1 Rental charges commence from the time and date the equipment leaves SLR, or the time we deliver to you. Termination occurs when SLR receives the Equipment back.

4.2. The customer may request a delivery or pickup service. A charge may apply depending on the location. SLR endeavours to create a hiring experience that satisfies customers; however, it is at SLR's sole discretion whether your time and/or location can be accepted for servicing.

4.3. Should you fail to return the equipment by the due date and time, a Late Return Fee will be charged, calculated on an hourly basis, based on the DOUBLED regular rental fee. To avoid the Late Return Fee, please notify us in writing at least two hours before the scheduled return time. We may only charge you the regular rate on an hourly basis, instead of the Late Return Fee.

4.4. Should the renter not return the Equipment 24 hours after the due time, without prior arrangement with SLR, the equipment will be considered stolen and it will be reported to the Police immediately. The rental charge will continue to be doubled until all equipment is returned.

4.5. Should you fail to pay the rental by the due date, a reminder will be sent to you in writing. Failing to pay the overdue amount within 48 hours, all equipment, including that which is not overdue (if applicable), will be collected. The overdue amount will be doubled daily until it is fully paid. Rental paid for equipment that is not overdue is non-refundable.

4.6. On delivery, new customers are required to provide a Current photo ID/Driver's Licnece/Age Card to confirm full name and address.

 

5. Equipment

5.1 All Equipment remains the property of SLR before, during, and after the rental period.

5.2 All Equipment must be returned in the same condition as when the rental started.

5.3 Any lost, unreturned, or damaged equipment will be charged to the renter, based on the value of the equipment that we agreed on. The Agreed Market Value can be found on the Packing List.

5.4 You may share the equipment with others. Still, the renter, and not anyone else, will be the person liable for any damage or loss that occurs during the rental period.

5.5 All or part of the bond will be used to replace or repair the equipment. Suppose the cost of repairing or replacing equipment exceeds the bond. In that case, the renter will be charged in full for all associated repair or replacement costs.

 

6. Cancellation

6.1 Cancellation of any booking must be made by email or phone and received by the SLR no less than 24 hours before the scheduled start of the Rental. Failure to comply with this may result in a charge equal to 20% of the scheduled rental charges.

 

7. Bond & Payments

7.1 All Equipment may require a security bond. This bond must be made with the payment for equipment hire. No money will be deducted from your credit card unless the equipment is returned in a damaged or incomplete state.

7.2 Rental and Bond payments must be made in full before the gears are supplied.

7.3 On return of the equipment, an inspection will be made. If all equipment is present and in the same condition as when picked up, the security bond will be released. Refunds will be paid using the same method as the deposit was made.

7.4 All payments are to be made on delivery. If by EFT, the renter may be required to pay by mobile banking or other payment method on the spot. A late fee will be charged daily if the full amount is not received within 24 hours.

 

8. Liabilities

8.1 SLR is not liable for any legal issues relating to the renter’s behaviour during the rental period.

8.2 Renter is liable for any damage caused by the improper use. To avoid the improper use, a user’s manual can be provided upon request. It is the renter’s responsibility to request, read the User's Manual, and follow the instructions.

8.3 The Renter hereby indemnifies SLR from liability for any losses, damage, injuries, claims, demands and expenses of any kind arising out of the use of the rented equipment.

8.4 SLR’s liability, if any, for supplying defective equipment to the renter is limited to a rebate of the rental charged.